Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Participates in industry forums to stay abreast of all fair lending laws and regulations. Maintains the Bank's fair lending and responsible banking policies, procedures, standards, and Program documents. Continuously assesses and enhance the Program, incorporating industry best practices Advises senior leadership on fair lending implications of new products, services, or

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Manage the development of CRA and other related regulatory strategic planning across all markets and ensure mitigation of compliance risk related to changes to the bank's business strategies, CRA assessment areas, or as a result of regulatory examinations. This includes directing and owning initiatives for regulatory changes to ensure implementation and compliance with ne

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Conduct business change risk assessments (i.e., new products/services, business process changes, strategic initiatives, regulatory changes, privacy assessments, etc.) including building and managing an intake process, maintaining relevant documentation, tracking and monitoring status of assessments and timely communication with key stakeholders. Understand the change mana

Amazon call flow monitoring and Agent re skilling. Monitors Key Performance Measurements (KPM's) as identified by GFT management team to ensure compliance. Support department managers in the day to day operations of Global Funds Transfer and all aspects in the processing of incoming and outgoing wire transfers and customer service issues. Responsible to assist in the deve

Ongoing Monitoring Oversight Review supply agreements, contractual terms, and relationship management oversight requirements. Develop an understanding of line of business operations, their complexities, trade offs and impacts when outsourcing products and services. Create and manage the framework for key metrics or key performance indicators, associated with outsourced se

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Customer Experience Introduce and refer customers to the platform through routine interactions Provide remarkable customer service through all customer interactions, problem resolution, telephone answering, safe deposit, etc. Perform routine customer requests. Must successfully complete Comerica's Teller Training Program. Follow company policies and procedures, regulation

Marketing Activities Execute the proactive marketing activities for the attraction, retention, and expansion of customers. Complete assigned daily planning activities. Provide effective customer onboarding and engagement by routinely strengthening new customer relationships, introducing new and existing customers to Comerica's product and services, addressing customer que

Strategy Partner with corporate functional leaders and execute a technology strategy that will enhance overall business capabilities. Stay abreast of technology industry trends and best practices. Continuously transform the organization to increase efficiencies and reduce overall expense. Partner with innovation team to test and learn emerging technology and its viable ap

Serve as primary point of contact for Regulation W and other accounting/reporting related compliance areas by collaberating with the First Line of Defense (business units), as well as legal and Corporate Compliance, on transactions and processes that may have Regulation W impacts, including for any new or changed products and services. Establish and oversee proper control

Administration / Compliance Manage larger and more complex personal trust accounts in accordance with the terms of the various governing documents, applicable law, corporate and personal trust policies which are consistent with the needs of the principals, income beneficiaries, and remaindermen. Review, analyze and interpret documents for direction; evaluate account infor